Privacy policy

Data controller

The controller of your data is Elektroskrzynie Jarosław Bis, Deszkowice Drugie 146, 22-448 Sułów, Poland, tax ID (NIP) 9223083921. Contact: [email protected], tel. +48 736 703 330.

What data we process and why

• Online booking – telephone number, vehicle details, selected services and date, to book the appointment and confirm it with an SMS code (Art. 6(1)(b) GDPR).
• Vehicle service history and warranty check – access code or document number, VIN and services carried out, to show you the repair history and warranty status (Art. 6(1)(b) and (f) GDPR – our legitimate interest is customer service and documenting the repairs carried out).
• Telephone and e-mail contact – the data you give us, to reply to your enquiry (Art. 6(1)(b) and (f) GDPR – our legitimate interest is customer service).
• Technical data – IP address and browser data in server logs and in the anti-bot protection of the forms (ALTCHA, run on our own server, no third parties), for security (Art. 6(1)(f) GDPR).
• Visit statistics (Google Analytics) – only with your consent given in the cookie settings (Art. 6(1)(a) GDPR). Details in the Cookie policy.

Providing data is voluntary, but without a telephone number we cannot book an appointment online. We make no automated decisions and run no advertising campaigns.

Who we share data with

Data goes only to the companies that run our site and communication: Hetzner (servers, Germany), Cloudflare (site protection and CDN, USA), SMSAPI (SMS delivery, Poland) and Google (Analytics with your consent, Google Maps and YouTube videos after you click, Gmail). Google and Cloudflare may process data in the USA under the European Commission's adequacy decision (EU-US Data Privacy Framework) and standard contractual clauses. We also hand data to public authorities where the law requires it.

How long we keep data

We keep booking, vehicle history and correspondence data for as long as the matter is handled and for the limitation period of claims, server logs for no longer than 90 days, and your cookie decision for 6 months.

Your rights

You have the right to access your data, have it rectified or erased, restrict its processing, receive it in a portable form, object, and withdraw consent at any time – you can withdraw cookie consent in the cookie settings. Send requests to [email protected]. You may lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland, uodo.gov.pl.

Changes to this policy

The current version and the date of the last change are shown at the top of the document. We will inform you of significant changes concerning cookies by showing the consent window again.